Frequently Asked Questions

Use our online quote form, email contact@ntsedi.com, WhatsApp or call us with your pick-up and drop-off, date, time, passenger count, luggage and flight number if it is an airport job. Pre-booking your Edinburgh airport transfer locks in your vehicle and driver - especially important for early flights, peak periods and group or 7-seater needs.

Call National Transfer Services Edinburgh on +44 7944 377118 for airport transfers, city runs and private hire. You can also message us on WhatsApp using the same number, email contact@ntsedi.com, or use the contact form on this website - whichever is easiest for you.

Taxi prices in Edinburgh vary by time of day, traffic, vehicle size and exact route. For NTSEDI, we quote agreed prices for pre-booked airport transfers Edinburgh and private hire based on your journey details - so you know the cost before you travel. For a precise Edinburgh airport taxi fare or taxi Edinburgh airport price, send your flight number, terminals and addresses for a written quote.

Yes. We operate larger MPVs and minibuses (for example Mercedes Vito Tourer class for up to 8 passengers with luggage subject to vehicle availability). Tell us how many passengers, suitcases and hand luggage you have so we can recommend the right vehicle - searchers often look for 7 seater taxi Edinburgh; we match capacity safely rather than overloading a saloon.

If Meet and Greet is selected, your driver waits at arrivals outside Costa Coffee. For standard Edinburgh airport pickup, meet your driver at Lane 3 in the Pick Up Zone, outside the airport under the multi-storey car park, behind the large Edinburgh sign - about a 4-minute walk from arrivals.

Your driver tracks your flight using the flight details you provide in the booking form, and pick-up is adjusted to your expected arrival time.

We are a licensed private hire operator based in Edinburgh offering airport transfers Edinburgh, taxi Edinburgh city centre runs, long-distance and private taxi hire Edinburgh - not only the airport. Many guests find us when comparing taxi firms Edinburgh and want a pre-booked, flight-tracked service instead of a random street pickup.

Private taxi hire Edinburgh with NTSEDI is quoted and confirmed in advance with a dedicated vehicle and driver for your booking. Metered street taxis can work well for short hops; for airport runs, tours and predictable pricing, pre-booked airport taxi Edinburgh services often suit travellers who want clear instructions and support on arrival.

We focus on reliable, licensed vehicles and professional drivers rather than racing to be the cheapest taxi in Edinburgh. That said, our quotes are competitive for the service level offered - transparent taxi prices Edinburgh based on your route and vehicle, with no surprises when your driver is confirmed.

Not every journey should be a race to the lowest headline price. If your priority is the cheapest taxi in Edinburgh at any cost, street-hail operators may sometimes appear lower - but many travellers prefer an agreed Edinburgh airport taxi fare, tracked flights and a confirmed vehicle. Ask for our quote and compare total value, not just the opening number.

Driver details are provided once payment is made and your booking is secured. Until then, our office team is available by phone, email or WhatsApp.

Amendments should be made at least 24 hours before the journey. Amendments within 24 hours may not be accepted. Minor adjustments that do not create extra cost may be handled when possible.

If your flight is cancelled and you provide evidence to that effect, then you will receive a full refund. If you cancel for other reasons and it is more than 24 hours before the trip, you receive a full refund. If you cancel within 24 hours of the trip, there is no refund to cover the driver's lost time.

Yes - if the new destination is longer or creates additional cost, an extra charge applies.

Full payment is requested during the booking process to secure the booking. You can pay online via the booking form, payment link or bank transfer.

Yes. Vehicles are available for city tours, full-day hire or multiple days. Send your itinerary for a tailored quote - ideal when people search for private taxi hire Edinburgh or local cabs Edinburgh style service for a full day.

Airport pick-up includes up to 60 minutes from actual flight arrival. Cruise port pick-up includes up to 30 minutes from scheduled time. Other locations include up to 15 minutes. After free waiting, extra waiting is £12 per 15 minutes. Note: if you request a later pick-up after landing, the 1-hour airport allowance does not apply in the same way - you have 15 minutes to reach the pick-up point.